The key to successful leadership today is influence, not authority, Kenneth Blanchard
In my second interview with executive coach and communication expert, Jill Royston, we explore influence from the perspective of leadership communication. Jill points out that formulating what you want to achieve when first engaging, is a basic communication skill that acknowledges intention – ‘it’s unlikely, that if you cannot formulate, you’ll be able to influence.” She agreed with Gunter Wessels, a healthcare executive, that getting a commitment for continued dialogue, is a result of prep work.
Jill shared three key points on how to become an influencer:
- ‘Influence’ is something that you can develop- and that it is a leadership skill.
- Test your views with the other persons, do not keep repeating the same point – make sure that you know where the other person is in the conversation.
- At the end of a conversation, evaluate to see if value was created or if the intended outcome happened.
Trust and authenticity is a topic that is often discussed online and one way that Jill suggests to look at trust is, as a pattern over time – a track record! Thank you for tuning in!
The best laid plans of mice and men go oft astray – Jill and I lived this today! Jill lost her phone and found it seconds after we went on air – and I did not go on air until 5 seconds before and lost my notes! We love Friday morning interviews! Next…